IT as a Business Service

Use your computer fearlessly.

business: information technology (IT): Business Service, Managing Technology, Cybersecurity, Computer Security, Insecurity

technical: information technology (IT)

IT as a Business Service

by Brent Kirkpatrick

(Date Published: 1/11/2018.)

IT should support business goals instead of limit them.

Great IT is a business service. Technology as a service supports business goals and does not limit them.

Most companies have organized IT as a branch of their business with the Chief Information Officer (CIO) as the head. The CIO is much more than the head of IT; they are driven by business goals, rather than technology goals. The CIO is the guiding hand that has technology serving business rather than business serving technology.

The Chief Information Security Officer (CISO) is responsible for cybersecurity. This is a technology role, where this person is responsible for supervising the technology and the people that keep it working.

Is your CIO reporting to the CISO? Then security concerns have taken over, and are running your company. In this case technology is limiting your business goals. It's time to restore security, and put the business goals back in center stage.

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